Cleansed Vision Agency is a concept that stemmed from Cleansed vision Limited with the need to fill in a gap in the healthcare organisations and environmental social service sector. As observed, in the area of healthcare, there has been a circumstance that has adversely affected the majority of service users and their families. The mandate to save millions of pounds in the NHS and other government health services have resulted in complaints, dissatisfaction and consequently legal suits from unhappy service users especially the vulnerable adults and children in the community.